Privacy policy
Last Updated: October 27, 2026
Lifefurni, operated by LIFEFURNI LLC, respects the privacy of customers and website visitors.
This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you browse our website, purchase Wooden Mechanical Puzzles, contact customer support, request order cancellation, or submit a return or refund request.
1. Information We Collect
When you use the Lifefurni website, we may collect information such as:
Full name
Email address
Phone number
Billing address
Shipping address
Order information
Product and variant information
Payment status
Shipping and tracking information
Return and refund information
Customer support communications
We may also automatically collect limited technical information such as IP address, browser type, device information, website activity, cookie information, and session information.
2. How We Use Your Information
Lifefurni may use personal information to:
Process and fulfill orders
Confirm transactions
Prepare Wooden Mechanical Puzzles for shipment
Provide shipping and tracking updates
Respond to customer questions
Correct order or delivery information
Process cancellations
Handle returns and refunds
Resolve damaged, defective, incorrect, or incomplete orders
Prevent fraud and unauthorized transactions
Maintain website security
Improve our website and customer experience
Comply with applicable legal obligations
3. Payment Information
Payments are completed using the payment methods available during checkout.
Sensitive payment information may be processed directly by third party payment providers.
Lifefurni does not normally require customers to send complete payment card information through ordinary email.
Please do not send:
Complete credit or debit card numbers
CVV or CVC codes
Banking passwords
Payment account passwords
One time authentication codes
4. Sharing Personal Information
Lifefurni may share personal information with service providers where reasonably necessary to operate our online store.
These may include providers involved in:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Customer support
Fraud prevention
Website security
Analytics
Lifefurni does not sell customer contact information.
5. Shipping and Delivery Information
To fulfill and deliver an order, Lifefurni may provide necessary information to carriers or logistics providers.
This may include:
Recipient name
Shipping address
Phone number
Email address where required
Package information
Tracking information
Delivery instructions
Carriers and logistics providers may process this information according to their own privacy practices.
6. Customer Support Information
When you contact Lifefurni, we may retain information provided in your communication.
This may include:
Order number
Product information
Photos or videos submitted for a damaged or defective product claim
Return information
Refund information
Shipping or tracking details
Contact information
We use this information to review and resolve your request.
7. Cookies and Similar Technologies
Lifefurni may use cookies and similar technologies to support:
Shopping cart functionality
Checkout
Website security
Customer preferences
Website performance
Analytics
Advertising where enabled
Where required by applicable law, visitors may be provided with appropriate cookie or privacy choices.
8. Marketing Communications
Where available, customers may voluntarily subscribe to promotional communications.
These may include information about new Wooden Mechanical Puzzles, new products, promotions, discounts, and store updates.
Customers may unsubscribe using the link included in a marketing message or by contacting:
Unsubscribing from marketing does not stop necessary transactional communications relating to an existing order.
9. Data Security
Lifefurni uses reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.
Sensitive information submitted during checkout should be transmitted through a secure connection.
No online system can guarantee absolute security.
10. Data Retention
Lifefurni may retain personal information for as long as reasonably necessary to:
Complete transactions
Provide customer support
Process cancellations
Handle returns and refunds
Maintain order and transaction records
Prevent fraud
Resolve disputes
Meet tax, accounting, regulatory, and legal obligations
Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise restricted where appropriate.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request:
Access to your personal information
Correction of inaccurate information
Deletion of eligible information
A copy of certain personal information
Withdrawal of marketing consent
Opt out from certain advertising or data sharing activities
To submit a privacy request, contact:
Use the subject line:
Privacy Request – Lifefurni
We may request reasonable information to verify your identity before completing certain requests.
12. Third Party Services
Lifefurni may use third party services for:
Payment processing
Shipping and delivery
Website hosting
Analytics
Security
Fraud prevention
Customer support
These providers may have their own privacy policies and data handling practices.
Lifefurni does not control all independent processing performed by third parties.
13. Legal Disclosures
Lifefurni may disclose personal information where reasonably necessary to:
Comply with applicable law
Respond to a valid legal request
Prevent fraud
Protect customers
Maintain website security
Protect the rights of Lifefurni or LIFEFURNI LLC
Establish or defend legal claims
14. International Processing
Because Lifefurni may use service providers involved in international payment processing, shipping, hosting, or other ecommerce operations, personal information may be processed in jurisdictions different from the customer's place of residence.
Where required, such processing will be handled in accordance with applicable privacy requirements.
15. Children’s Privacy
Lifefurni is intended for customers who are legally able to make online purchases.
Some Wooden Mechanical Puzzles may contain small components or product specific age guidance, but this does not mean Lifefurni intentionally collects personal information directly from children.
We do not knowingly seek personal information from children who are not legally able to enter into online transactions.
16. Changes to This Privacy Policy
Lifefurni may update this Privacy Policy when our website, products, services, technologies, business practices, or legal requirements change.
The Last Updated date will be revised when an updated version is published.
17. Contact Lifefurni
For privacy questions or requests, contact:
LIFEFURNI LLC
Brand: Lifefurni
Business Address:
5044 CALLAGHAN RD
SAN ANTONIO, TX 78228
United States
Phone: +1 (740) 348-9301
Email: support@lifefurni.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time
For privacy related requests, use:
Privacy Request – Lifefurni
Please do not include complete card numbers, CVV codes, banking passwords, payment account passwords, one time authentication codes, or other unnecessary sensitive financial information in your message.